Application Maintenance and Support
Indusa offers software application maintenance and support services for applications built in varied technologies/platforms/frameworks.
Indusa has expertise in: -
Business Software Applications: stand alone or integrated (in the areas of Manufacturing, Financial Services, Retail, Education, Healthcare, Government etc.)
E-Business applications
Legacy & Client/Server applications
Systems Software
Software products
Enterprise applications such as SAP, Oracle Applications, PeopleSoft, etc
Our services:
Responsibile for maintaining your existing software application, following defined processes and Service Level Agreements (SLA).
Resolve problem requests within minimum response time.
Reduction in cost through our web/software maintenance and support approach.
Extensive experience in maintaining application software, software products, and system software regardless of platform, operating system or language.
SaaS/ Cloud Computing Services
SaaS (Software as a Service) is a model of software deployment based on the policy of on-demand licensing. It enables the user to use the software as a means of service, not a product which can be bought outright.
Case Study: Application Support, Development and Enhancement
Indusa is engaged in a multi-team, multi-year contract for creating and maintaining an application which helps one of the largest courts in Illinois to facilitate entire workflow automation for the courthouse processes. The onsite-offshore project execution process included the conversion of modules from client server to web-based architecture, application maintenance, expanding the reach of Unified Court System (UCS) etc.
Case Study: Application Maintenance Outsourcing Services
