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Measuring the Right KPIs for Business Improvement

Posted by Indusa Admin on June 10, 2015 8:26 am

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For every organization, it is essential to develop strategic awareness about the factors which drive success for its business. These factors provide reliable information that allow them to set targets for implementing growth strategies.

In today’s highly competitive market, accounting firms need a way to compare themselves to their past performance, and that of similar companies, as a barometer of achievement.

Right KPIs for Business Improvement

Successful firms use a common set of strategic and operational key performance indicators, or KPIs, to accomplish this goal. KPIs can include any number of metrics useful to your firm, including billings by client, revenue growth, contribution rate, utilization rate, realization, deal close ratio, customer lifetime value and more.

But the effectiveness of your chosen KPIs depends on your firm’s ability to capture and access related data.

Can you easily access project-specific metrics like days sales outstanding and project schedule variance?

Are you able to quickly view how much billable work remains incomplete? And do you know how much time passes between invoicing and payment?

In a word, you need insight. Enterprise resource planning software can help.

A project-based ERP system allows you to both create and measure your firm’s KPIs by producing consistent, measurable data that can be matched to individual projects. With the ability to take information from every project, ERP software allows for full transparency and more accurate reporting through a central repository.

Using an ERP system, it becomes important to make sure your KPIs are realistic and built around real, measurable data. Make sure your project managers set realistic and achievable targets for the talent used on each project, as detailed in “The Ultimate List of the KPIs Every Professional Services Organization Should Measure.”

Having set their own targets, it’s then easy for project managers to create dashboards for people and projects. The result?  Everyone can see and be accountable for his own KPIs, making them effective and easier to manage.

You can use this data to improve in various areas where you may be performing lower than the industry norm. Plus, having a full understanding of your capacity and available resources will leave you well placed to better allocate them. Soon, you’ll find yourself creating new efficiencies by resolving resource allocation issues.

At the end of the day, accurate and timely data is about more than information. It’s the key to boosting efficiency and, therefore, profit. If you aren’t already, it’s time to invest in a project-based ERP system—and start creating your firm’s top KPIs—today.

According to an old saying, “If you can’t measure business performance, you’ll never know whether you’re winning or losing.” Are you able to measure your business performance effectively?


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Neha
About the Author – Neha Kumar

Neha Kumar is a digital media evangelist and marketing professional. She overlooks Indusa’s content management, social media, online events, email marketing, blogs, digital campaigns, lead generation and inside sales activities on a broader scale.

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Topics: ERP