Posted by Indusa Admin on August 31, 2017 11:55 am
The unification of Dynamics CRM and ERP into a unified cloud service with new purpose-built applications and built-in insights and intelligence is a total game changer. With core business apps (focusing on sales, field service, customer service, project service automation, marketing, and operations), analytics from Azure Machine Learning, Cortana Intelligence and Power BI, and the productivity power of Office 365, this new approach is set to bring about a revolution in businesses. So what are the essential uses of Dynamics 365? Let’s have a look:
Top 6 Uses of Microsoft Dynamics 365
Without an ERP in place, users often find themselves wasting a lot of time doing repetitive tasks. Following up on tasks, and ensuring they reach closure is another major challenge. This can have a negative impact on users, ultimately impacting your bottom line. Dynamics 365 eliminates this waste, and brings about a positive effect on your organization’s productivity, efficiency, and profitability. View reports group wise, specific customer wise or vendor wise using print management, and send emails to the respective party as and when you update the status for sales or for a purchase order. Create your own workspace, ease up the way you do your daily tasks, and access information anytime, and anywhere.
For organizations that are geographically dispersed, collaboration becomes the single most important factor for business excellence. Dynamics 365’s collaboration workspaces allow you to create your own project space – collaborate with people working together in your project, share ideas, documents, and inputs. Always be aware of who is working on what document, and view changes automatically within seconds.
3. Data unification
They say if you can’t measure, you can’t improve it! With Dynamics 365, you can connect all of your data from multiple sources, and systems and get a comprehensive end-to-end picture of your business, and customers. Uncover the insights you need by bringing data together, including data from Office 365 third party sources, and compose data using Azure. Apply the required machine learning models for your needs, and make smarter decisions.
Built-in intelligence helps you to understand your customers, your competition, as well as your own business better. Get a 360 degree view of your customers, and track interactions, opinions, and behaviors to anticipate their needs. Use the power of intelligence and generate data-driven predictions across your business; predict employee attrition and forecast customer needs. Create more effective marketing campaigns and target the right audience, with the right content, at the right time, and right place. Apply machine learning models for your specific needs, and make smarter decisions.
Automation, when applied to any business process, amplifies efficiency exponentially. Dynamics 365 allows you to create automated workflows between your favorite apps and services. Turn repetitive tasks into multi-step workflows and reduce the time taken to do any task. Synchronize files, collect data, get notifications, and act on insights in real-time. Create workflows of your choice, and automate a majority of manual and time-consuming tasks.
6. Cost optimization
Wondering how an expensive ERP system would actually save your organization money? This is how: since Dynamics 365 unifies many of your standalone systems that are currently fragmented, it helps improve your cost-efficiency and optimize your investments. In addition, it helps save a lot of money by eliminating the need for different users to be trained on different systems.
Improve Business Outcomes
The principal objective of any ERP system is to enable companies to manage their operations efficiently and to make information available to decision makers at all levels. So, if you are looking for a system that meets your information needs and company objectives, Dynamics 365 is the ideal choice. Start with what you need by choosing apps and tools that fit your current business requirements, and grow at your own pace in the cloud. Enjoy greater productivity by automating workflows, build state-of-the-art reports using built-in intelligence, and improve productivity of your employees. Optimize costs across your business and improve your present and future outcomes.
Is your business ready to make the leap? Talk to an Indusa rep and learn how Microsoft Dynamics 365 can take your business to next level.
About the Author – Manoj Nair
Manoj Nair is a seasoned IT professional with over 12 years of experience in Software Consultancy, ERP Implementation, Testing, ISV Development & Client Management. He is a Senior Project Manager at Indusa and is responsible of managing various software programs through cross functional coordination.
Contributing Author: Malavika Nityanandam