Microsoft Dynamics CRM

Delivering amazing customer experiences

CRMs transform sales, marketing, and customer service teams into top performers who are highly connected and collaborative so they can engage customers in meaningful ways. CRM for marketing, sales, and customer service helps reduce costs and increase profitability by organizing and automating business processes. Microsoft Dynamics CRM is the easy to adopt, easy to use solution for sales productivity. Microsoft Dynamics CRM is available as a cloud offering, on premises or a hybrid of cloud and on premises installation.

Through Indusa’s Microsoft partnership, we help your sales team organize, automate, and synchronize business processes to find, attract, and win new clients in addition to retaining those you already have.

Delivering a Complete Suite of CRM Services:

  • Business Consulting and Advisory Services
  • Full Cycle Implementation
  • Customization and Technical Advisory
  • Application Integration
  • Modernization/ Upgrade/ Reimplementation
  • Support and Maintenance

Microsoft Gold CRM Partner - Indusa
Microsoft Silver Cloud Partner - Indusa

Dave Hofmeister (CIO)



Champion CIO, Dave Hofmeister talks about how Indusa, a trusted partner, is helping Champion put all their customer facing activity in Dynamics CRM and have it work hand-in-hand with Dynamics AX.


Focus on the most valuable, scored leads. Eliminate app flipping, reduce data entry tasks and enhance your account and opportunity information with contextual social listening.


Access social intelligence and connections that make every customer conversation more relevant, valuable, and productive.


Evaluate sales pipeline health with confidence. Better data and familiar tools means better insights, understanding, and confidence. Access the people, information, and content needed to turn listening into closed deals and revenue.

Dynamics CRM Online Implementation Helps Automate Sales Processes and Improve Efficiency

Implementing Dynamics CRM Online provides sales team complete visibility over their sales cycle and facilitates data-driven decision making in real-time. Integration with AX and SharePoint further provides the sales team with access to relevant customer data, while reducing IT costs.

Glass Tableware Manufacturer Increases Sales Productivity by Implementing Dynamics CRM Online

Implementing Microsoft Dynamics CRM Online, utilizing the Sure Step Project Methodology, helps a glass tableware manufacturer to evolve as a customer focused brand and boost the performance of the sales team by making them highly connected and collaborative.

Building Materials Product Manufacturer Automates Business Processes by Implementing CRM Online

An easy-to-use, mobile-ready business management portal developed using Dynamics CRM Online, helps the manufacturer automate and enhance business processes, which significantly improves their operational efficiency and business productivity.

Environmental Services Firm Migrates From Salesforce To Microsoft Dynamics CRM

The client was using Salesforce as their CRM software, which lacked reporting functionalities and customizability. By migrating from Salesforce to Microsoft Dynamics CRM, the client achieved a flexible and cost effective CRM solution that provided them greater efficiency and deeper insight into their operations.