The Indusa Blog

Innovative Technology Thought Leadership To Help You Deliver Transformative Technology Solutions.

Why a CRM Solution is the Ultimate Business Resource

Posted by Indusa Admin on November 21, 2017 1:27 pm

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As customers have more options than ever before when choosing the products, services, and companies they want to interact and do business with, it becomes essential that you fully understand their needs and offer solutions to meet those needs — right from the first interaction through the last.
If you’re . . .

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Topics: CRM

Report: Microsoft Is the New Leader in Sales Automation Software

Posted by Indusa Admin on September 26, 2017 12:16 pm

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Microsoft has, in innovating its sales automation software over the years, finally reached the numero uno spot. Although Salesforce.com has been the frontrunner in the automation space, and has led for decades, Microsoft is the new leader on the block. In the recent Forrester Wave report, Microsoft has overtaken . . .

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Topics: CRM,Microsoft Dynamics 365

8 Ways Marketers Can Drive Qualified Leads with a CRM System

Posted by Indusa Admin on August 22, 2017 12:02 pm

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Sales is extremely competitive, so timing can be everything. A prospect you’ve deemed as a “bad lead” is very likely to choose a competitor over you – sometimes in a matter of a few seconds – and that’s the worst thing that can happen to your business. So how . . .

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Topics: CRM

Leveraging Predictive Analytics to Improve CRM

Posted by Indusa Admin on June 20, 2017 12:39 pm

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~We can’t solve problems using the same kind of thinking we used when we created them~ – Albert Einstein
As technology evolves and the world becomes more engaged digitally, you need to know your customers and prospects better than they know themselves, so you can tell them what they need . . .

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Topics: CRM

6 Ways to Explore Analytics with Microsoft Dynamics CRM

Posted by Indusa Admin on May 11, 2017 1:39 pm

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Getting insights into your customer service and related activities is critical for ensuring superior customer engagement, which is why Dynamics CRM is exactly what you need. With analytics as the foundation, Dynamics CRM offers predictive insights into your CRM processes. Learn how to leverage new Power BI capabilities and . . .

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Topics: CRM

3 Ways to Ensure Sales and Marketing Alignment with CRM

Posted by Indusa Admin on May 5, 2017 12:02 pm

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Sales and marketing departments have long been at odds. Sales blames marketing because they aren’t getting enough qualified leads. Marketing blames sales for not following-up fast enough. The irony? Both departments need each other to thrive! The blame game goes on-and-on and sooner than later, your sales pipeline is . . .

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Topics: CRM

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Managing a project without a project management software is like playing football without a game plan! If you don’t know where you’re going, how can you ever expect to win the game? Good project management software ensures timely completion of projects, ultimately providing a faster return on investment. And . . .

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Topics: CRM,Microsoft Dynamics 365

6 Ways to Leverage the Power of Dynamics 365 for Field Service

Posted by Indusa Admin on April 20, 2017 12:19 pm

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Dynamics 365 is a one-stop solution for all your enterprise needs; it reveals new opportunities across your organization, and transforms how you do business. The host of intelligent applications help you manage and run your business with utmost precision, while enhancing customer service and engagement – from applications for . . .

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Topics: CRM,Microsoft Dynamics 365

Raising the Productivity Bar with Mobile CRM for Field Sales

Posted by Indusa Admin on February 21, 2017 11:57 am

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With enterprises flourishing, geographical boundaries enlarging, and technology advances making the impossible possible, field workers no longer constitute a small percentage of the total workforce, but a massive one. As the dynamics of every industry is undergoing transformation, and with customer needs and demands sky rocketing, prompt response to . . .

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Topics: CRM,Enterprise Mobility

Infographic: Market Smarter with Microsoft Dynamics 365 for Marketing

Posted by Indusa Admin on February 20, 2017 2:16 pm

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There are a variety of common challenges that marketing leaders face in today’s business environment. These include tasks like translating customer and marketing analytics into meaningful insights, managing internal and external resources, creating an agile team that performs when marketing opportunities arise, and discovering the marketing technology needed to . . .

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Topics: CRM,Microsoft Dynamics 365

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